Frequently asked questions & support

Since 1 February 2026 for large companies (sales over PLN 200 million) and since 1 April 2026 for all other businesses. Until the end of 2026 small amounts may still be invoiced outside KSeF; penalties apply from 1 January 2027.

Online fiscal printers from Posnet and Novitus. Alternatively you can use a cloud cash register with our partner KASA123 – where the law allows it, for example in gastronomy.

Poland (KSeF), Germany (TSE / KassenSichV), Austria (RKSV), Czechia (EET 2.0 READY), Slovakia (eKasa), the Netherlands, Spain (Verifactu), Italy (RT), Portugal (SAF-T), Belgium, Hungary and France.

Yes. We supply all required data and support you with the registration in each country – also for later changes.

The inspector can export the data directly in the format required in your country. All transactions are signed and stored without gaps – you have nothing to prepare.

Yes – with one shared back office. Each location automatically follows the fiscal rules of its country.

The price depends on the number of tills and the modules you choose. We prepare a transparent quote for your business – no hidden costs. Just ask.

We rely on short terms and satisfied customers rather than long lock-ins. We discuss the details in the quote.

Usually not. The system runs on Windows and Android devices; receipt printers, cash drawers and card terminals from common manufacturers are supported. We check your existing equipment for free.

Standard installations are done within a few days: create the menu or item master, activate the fiscal module, connect the payment terminal, train the team – on site or online.

Yes. In offline mode you keep selling and all data syncs automatically as soon as the connection is back.

Till, waiter app and ordering screens are multilingual. Our support team speaks Polish, English and Chinese.

By email and via the contact form – seven days a week. We solve most issues by remote access within minutes.